Frequently Asked QuestionsWhat is your operating season? We generally operate from May 1 to October 31, however, if the weather permits and we have aircraft availability we can operate tours anytime of the year.
How far in advance do we need to make reservations? You can make reservations at any time, preferably online, but the farther in advance of the desired date and time the better the chances are to get your preferred flights.
How do I know if our reservation has been accepted and confirmed? Once you have completed the online scheduling form we will email you a confirmation of the flight that you booked.
How many passengers can be accommodated in the MD520N? On this aircraft we can accommodate up to 4 passengers. If seating 4 the two who sit alongside the pilot need to be lighter in weight passengers.
What will we see? For a full description of what you may see please go here and scroll down to see the tour descriptions.
When do we get charged for our flight? When you make a reservation we will collect your billing information at which time we will validate it. Prior to your tour on that day we will process the payment we have on file.
What can we take on the flight? • We do not allow weapons of any kind on our tour flights. • No liquids are allowed on our aircraft with the exception of water. • On our tours knapsacks, purses, backpacks, and other carry-ons are not permitted with the exception of reasonable cameras, please leave those items in your vehicle. Broadcast cameras and oversized professional camera passengers must book an appropriate type of photo flight.
When is the best time of the day to fly? During warmer months the morning is the best time to fly as the air is smoother, cooler, and generally clearer. In cooler months it is generally not an issue to fly any time of day. Of course, before any flight we always check flying conditions to ensure that you will experience a safe and enjoyable flight.
What payments do you accept? We accept all major credit cards, ACH payments, and cash. We do not accept checks unless arranged in advance.
What are the weight limits of passengers on the MD520N? The general airline industry standard for passenger weight calculations are 170 pound per passenger. However, this is an average weight, so one passenger may be 240 and one 100 and the average would be 170. Generally, a total passenger weight load of 680 is limit before surcharges and other limitations may apply on flights with the MD520N.
Can we do flight longer than the standard packaged tours? Yes.
What determines if our flight will be operated? The primary determining factor for our flights to occur is the ultimate safety of the flight. So we check the weather and any other factors that may affect the flight. Generally, though, if the weather is suitable the flight will occur.
How is the seating position of passengers determined? The pilot or customer service rep will seat you in the aircraft and brief you. The seating is determined by passenger size and weight. This is necessary for the proper weight and balance of the aircraft.
What are the qualifications of our pilot? Our pilots are all seasoned Airline Transport or Commercial Pilots with plenty of experience flying in and around mountains. Our pilots are both helicopter and airplane rated.
Do you conduct any Special VFR flights? We do not conduct any Special VFR flights with passengers.
What makes the MD Notars so advanced? Notar Technology is a technology that was developed by McDonnell Douglas to deal with the issue of torque that is generated by helicopter flight. You can see an explanation of how it works here.
What are the added safety befits of the MD Notars? The main benefits of Notar Technology are that it has one of the quietest ground footprints of any helicopters made and it offers the safest environment for when passengers are boarding a running helicopter as it has no tail rotor. The fact that it has no tail rotor also makes it very safe for off airport landings.
Can we depart from other locations besides your standard locations? Yes, we can come to your location provided there is a safe operational landing zone and you can conduct your tour from there and return to your location. There are additional repositioning fees for coming to your location.